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Nick's Electronics Repair

Synology DS1815+ NAS Repair Service

Synology DS1815+ NAS Repair Service

$179.95 USD
$179.95 USD
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Tax included. Shipping calculated at checkout.
Repair Service Options

Synology NAS Repair Service for DS1815+

Manufacturer: Synology
Models: DS1815+

Attention: DO NOT ship us your Hard Drives! Make sure to remove them along with the trays from the unit before you ship the unit to our repair facility.


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  • Common Symptoms Our Service Covers:

    • Alert light is on
    • Blue LED blinks endlessly
    • Dead / No power
    • Power cycles; Turns itself off and on
    • HDDs not recognized
    • Unable to access web interface
    • Unit boots, but no LAN connectivity
    • Wakes up to beeping sound

    DIFFERENT SYMPTOMS NOT LISTED ABOVE?

    • Contact us first before purchasing the service

  • 4 Reasons To Have Us Fix Your NAS!

    1. We provide a 1 Year Warranty on all repairs.
    2. We both replace the faulty components and preemptively replace ones near their end of life.
    3. Transparency! We show you exactly what we do, and how we do it via our online videos. (Check out our YouTube channel!)
    4. Industry leading customer support.

How does this service work?

  1. You must pay upfront for the repair. Once you do, wait for the instruction emails
  2. Two emails are sent. The first will tell you how to package and ship your NAS, the second will give you access to your newly created ticket and account
  3. Remove all drives, and trays, then mail out Your NAS
  4. Relax and let us do all the hard work!

Customer Reviews

Based on 4 reviews
75%
(3)
25%
(1)
0%
(0)
0%
(0)
0%
(0)
M
Monte Harvey
Great work, but no explanation.

My Synology was repaired in a week and returned without damage. I guess my only quibble, and I guess it is a small one, is that there was no explanation of the problem, what parts were replaced and was an explanation oa any other possible problems were identified and rectified. All-in-all I am very satisfied with the repair and speed of return of the unit.

Hello Monte,

I apologize if it seemed we did not provide you with the details of our repairs. The reasons we typically don't provide those deatils is because we have publicly documented the repairs performed on these units on our Youtube videos one of which I will link below:
https://youtu.be/3-iLMm7ppUA?si=dwWNTLSX86DXBge_

To summarize the repair, regardless of the fault with your unit, we always replace the SMD transistor at location ID Q4, install a pull down resistor between the clock signal line and ground, replace the CMOS, give the unit a quick clean for dust, and replace the extremely small SMD resistor on the power supply as shown in the video.
If you have any additional questions, do not hesitate to reach out, I would be happy to clairify further, and if you feel inclined to update your review to 5 stars, I would be very greatful :)

-Nicholas Arnaud

G
Gene Cutrone
Fixing Synology's Problems :)

Great service! Fast service and reasonable prices! I was surprised of the speed of the repair. My Synology is working better than it did brand new! Thank you!

J
Jeff Taylor
Awesome job - works great

My Synology DS1815+ gave up the ghost and they fully repaired my device. Once I received & put the drives back in, it fired up perfectly just like it was the last time it was working. Thanks folks - keep up the great work!

T
Timothy Hicks

Nick’s Electronic Repair was excellent. They fixed my Synology NAS in a timely manner and returned to me quickly, even though it was the holiday season. I highly recommend them.

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