Tower (TS / TVS) Series:

2-Bay:

• TS-251
• TS-251+
• TS-253 Pro

4-Bay:

• TS-451 / TS-451S
• TS-451+
• TS-451A
• TS-453 Pro / TS-453S Pro

6-Bay:

• TS-653 Pro
• TVS-663
• TVS-673 / TVS-673E

8-Bay:

• TS-851
• TS-853 Pro / TS-853S Pro
• TVS-863
• TVS-872N / TVS-872XT
• TS-853BU
• TS-853U-RP
• TS-853BU-RP
• TS-853DU-RP

12-Bay:

• TS-1253U

Performance / Workstation Series (TVS):

4-Bay:

• TVS-472N / TVS-472XT

6-Bay:

• TVS-672N / TVS-672XT

8-Bay:

• TVS-882 / TVS-882T / TVS-882BR / TVS-882-i3-8G

12-Bay:

• TVS-1282T
• TVS-1282T3

Rackmount Series:

1U & 2U Models:

• TS-451U
• TS-453U

DiskStation (DS) Series:

5-Bay:

• DS1511+
• DS1512+
• DS1513+
• DS1515+
  
  

8-Bay:

• DS1812+
• DS1813+
• DS1815+
  
  

12-Bay:

• DS2411+
• DS2413+
• DS2415+
  

6-Bay:

• DS1621+

4-Bay:

• DS412+
• DS415+
  

RackStation (RS) Series:

• RS815+, RS815RP+
  
• RS818+, RS818RP+
  
• RS1219+, RS1219RP+
  
• RS2416+, RS2416RP+

1. You must pay upfront for the repair. Once you do, wait for the instruction emails
2. Two emails are sent. The first will tell you how to package and ship your NAS, the second will give you access to your newly created ticket and account
3. Remove all drives, and trays, then mail out Your NAS
4. Relax and let us do all the hard work!

1 Purchase the Repair Service for your Unit

2. Follow the emailed Packaging and shipping instructions

3. Your Part is inspected, Diagnosed and repaired

4.We quickly ship your unit back and provide you with tracking information.